The Psychology of Block Management
Written by Jodie Fraser Managing a block of flats or an estate can be looked at as ‘just a building’ or ‘just a communal area’ But it’s more than that. It […]
Written by Jodie Fraser Managing a block of flats or an estate can be looked at as ‘just a building’ or ‘just a communal area’ But it’s more than that. It […]
What you need to know about the Right to Manage process and how leaseholders can take control of the way their building is managed. Some of the issues that impact […]
It’s a dynamic and fast paced environment, where you are dealing with a wide range of people on a daily basis. You also need to have a thick skin, understand […]
Compassionate management involves a focus on relationships through careful listening to, understanding, empathising with and supporting other people, enabling those we work with to feel valued, respected and cared for. […]
January can be difficult after the Christmas festivities, and it can often leave people feeling tired and sluggish. It’s normal to have some level of stress in your workplace. However, […]
The subject of respect and understanding within block management. I believe that respect is the key to customer service excellence, but it goes both ways. I would hope that we […]
There is always a lot in the press, discussed in podcasts, webinars, and training about being kind and compassionate when dealing with others. This is something that I am personally […]
South West block management firm, Fraser Allen Estate Management, are sponsoring an International Women’s Day Afternoon Tea & Networking Event on Wednesday 8th March. The three-hour event, which aims to recognise […]
As soon as I heard about the Hollie Gazzard Trust, I immediately knew that I had to reach out. Aged just 20 years old, Hollie Gazzard was murdered at her place of […]
As 2021 comes to a close, and we move into another year of uncertainty, I wanted to take a moment to not only reflect on the past year, but to […]
Thank you Total Guide to Bristol, and Total Guide to Swindon for this lovely write up… Jodie Fraser, founder of Fraser Allen Estate Management, is celebrating after receiving an award for Pandemic Response […]
South West property manager Jodie Fraser, of Fraser Allen Estate Management has recruited two new staff members as her company grows. Fraser Allen Estate Management which celebrates five years in […]
We remember listening to the amazing Gudrun Burnet and the Domestic Violence Housing Alliance on a podcast and it struck a chord. Standing Together Against Domestic Abuse is a national charity bringing communities […]
Bullying is something that can happen at any age, to anyone, it does not discriminate against, age, ethnicity, gender, race, religion – nothing! And overcoming it, or recovering from it […]
Everyone talks about it, so many people post about it, but are they kind and what does kindness actually cost? We are living in a world, where people are often […]
Leases can be so confusing. You’d be surprised if I told you how so many people don’t understand how a lease works. The language and definitions can be confusing, the […]
We’ve been experiencing some unusual weather, from baking hot days to days when it seems like it will never stop raining. All these changes can play havoc with the maintenance […]
Nobody likes financial surprises – right? But here’s the thing: a service charge should never be a surprise! Why shouldn’t your Service Charge be a surprise? The Landlord would be […]
There are real benefits to extending your lease Extending your lease not only provides tangible financial advantages but also enhances the marketability and attractiveness of your property, especially when contemplating […]
It’s a dynamic and fast paced environment, a property manager must be an agile, quick thinker who enjoys dealing with a wide range of people on a daily basis. To […]
When buying a leasehold property, leaseholders need to be confident that they are aware of what is and what is not included in their lease and understand any changes they […]