Category: Featured Articles

  • Test Post for WordPress

    This is a sample post created to test the basic formatting features of the WordPress CMS.

    Subheading Level 2

    You can use bold text, italic text, and combine both styles.

    1. Step one
    2. Step two
    3. Step three

    This content is only for demonstration purposes. Feel free to edit or delete it.

  • Test Post for WordPress

    This is a sample post created to test the basic formatting features of the WordPress CMS.

    Subheading Level 2

    You

    can use bold text, italic text, and combine both styles.

    1. Step one
    2. Step two
    3. Step three

    This content is only for demonstration purposes. Feel free to edit or delete it.

  • Test Post for WordPress

    This is a sample post created to test the basic formatting features of the WordPress CMS.

    Subheading Level 2

    You can use bold text, italic text, and combine both styles.

    1. Step one
    2. Step two
    3. Step three

    This content is only for demonstration purposes. Feel free to edit or delete it.

  • Mental Health Crisis Cleaning: Assisting those in need

    Mental Health Crisis Cleaning: Assisting those in need

    In recent years, mental health has become a prominent topic of discussion, and the importance of maintaining a clean and healthy living environment for individuals experiencing mental health crises cannot be overstated.

    Property management companies play a crucial role in providing support and assistance to those in need during such challenging times.

    Here we will explore the concept of Mental Health Crisis Cleaning and how property management companies can partner with cleaning companies, as we have with So Fresh and So Clean, to help individuals facing mental health struggles.

    Understanding Mental Health Crisis Cleaning

    Mental Health Crisis Cleaning is a specialised service that focuses on restoring and maintaining a clean and safe living environment for individuals experiencing a mental health crisis.

    These episodes can manifest in various ways, such as hoarding disorder, severe depression, or anxiety disorders.

    A cluttered and unhygienic living space can exacerbate these conditions, contributing to increased stress and worsening mental health symptoms.

    The Impact of Mental Health Crisis Cleaning

    Promoting Physical and Mental Well-being:

    A clean and organised living space is essential for promoting physical and mental well-being. A cluttered living space can pose significant health risks, including mould growth, pest infestations, and unsanitary conditions. Through Mental Health Crisis Cleaning, property management companies can help mitigate these risks and create a healthier living environment for those in need.

    So Fresh and So Clean specialises in providing customised cleaning solutions tailored to the specific needs of individuals experiencing mental health crises.  Their team consists of trained professionals who understand the sensitivities surrounding mental health.

    Their compassionate approach ensures that individuals are treated with respect and empathy throughout the cleaning process, creating a supportive and understanding environment.

    Property management companies can establish a collaborative partnership with So Fresh and So Clean to ensure a seamless integration of Mental Health Crisis Cleaning services into their existing support systems. This approach allows for effective communication, coordination, and ongoing support for individuals in need.

    Mental Health Crisis Cleaning is an essential service that property management companies can offer to support individuals in need during challenging times.

    However, as block managers, it is important to recognise that our responsibilities primarily lie within the communal areas of the building. While we may not have direct control over the living spaces of individual residents, it is crucial to acknowledge that the well-being of residents living in the flats can have a significant impact on the overall community.

    When someone living in one of the flats is affected by hoarding or another mental health condition, it can lead to challenges within the communal areas. The clutter and disorganisation associated with hoarding can create safety hazards and affect the quality of life for other residents. Additionally, the mental health struggles of an individual can create tension and discomfort within the block.

    To ensure that all residents are treated fairly and feel safe to come to us as agents for help, it is essential to adopt a collaborative approach. For example, by educating all residents about hoarding and mental health conditions, we can create understanding and empathy within the community. This can be achieved through informational sessions, workshops, or distributing educational materials. Increasing awareness can help reduce stigma and encourage residents to seek help or support when needed.

    Creating an open and non-judgmental environment where residents feel comfortable discussing their concerns is crucial. Establishing regular communication channels such as community meetings or online forums can provide a platform for residents to express their needs and seek assistance.

    Collaborating with local mental health organisations and professionals can ensure that residents have access to the necessary support services. By establishing partnerships, we can provide information about available resources, organise support groups, or facilitate referrals to professionals who specialise in hoarding disorder or other mental health conditions.

    Implementing clear policies and procedures can help address issues related to hoarding and mental health conditions in a fair and consistent manner. These policies should prioritise the well-being of all residents while ensuring that individuals affected by these conditions are treated with compassion, confidentiality and understanding.

    Conducting regular inspections of communal areas can help identify any potential hazards or issues related to hoarding. By addressing these concerns promptly, we can ensure the safety and cleanliness of the communal spaces for all residents.

    While our responsibilities may be limited to the communal areas, it is important to acknowledge the impact that hoarding and mental health conditions can have on the overall well-being of the community.

    You can read more about how Fraser Allen can support here

  • Beyond Four Walls: A Journey into the Heart of Block Management

    Beyond Four Walls: A Journey into the Heart of Block Management

    Welcome to a world where the day-to-day intricacies of property management are transformed with the stories of industry leaders, residents, and experts to create a podcast to discuss ideas and experiences.

    This podcast steps out of the conventional mould of block management and into a world of honest and open discussions.

    It is not just about exploring the nuances of living in a leasehold property or working in the leasehold sector; it’s about delving into the stories that exist within these spaces. It’s about understanding that every building is more than just bricks and mortar.

    “Beyond Four Walls” is a platform that welcomes everyone. Whether you’re a seasoned property manager, a curious resident, or someone eager to make a difference in their development, this podcast is your guide to navigating the intricate world of block management living.

    The podcast is an exploration of real-life experiences and a collection of inspiring stories. It’s an examination of the latest trends shaping the future of block management. Most importantly, it’s about connection – connecting with like-minded individuals who are passionate about creating vibrant, supportive, and connected block management communities.

    This podcast has already had some incredible conversations with industry leaders. Alice Cadfan-Lewis discusses recruitment, Joe Goss talks about Fixflo and Janet Shreeve discusses the care sector and keeping people in their homes as long as possible.

    One such notable personality is Nick Gazzard, who enlightened us about Hollie Guard, an innovative app that is an incredible resource to ensure the safety of property managers.  Which also resonates with Taz Thornton, who spoke to me about resilience and how she has overcome bullying, breakdown and an attempt on her own life. 

    Diversity and inclusion are integral to the ethos of this podcast, a sentiment echoed by Louise Hunt Skelley PLY. She discussed the importance of inclusivity in property management and the simple ways to achieve it. The takeaway? Inclusion isn’t a monumental task; it’s about making small changes that collectively make a significant impact.

    “Beyond Four Walls” is more than just a podcast; it’s a movement. A movement to make the block management industry a more kind and compassionate place. A movement to ensure that everyone, irrespective of their role, feels valued, heard, and connected. A movement to create spaces that are not just about living, but about thriving.

    Are you ready to connect, learn, and grow? Then join us on this journey, as we go beyond the four walls and into the heart of what makes a block a home. Welcome to “Beyond Four Walls” and a new perspective on block management.

    Click here to listen on our website, or on Apple and Spotify

  • Empowering Change: The Active Bystander Conference by the Hollie Gazzard Trust

    Empowering Change: The Active Bystander Conference by the Hollie Gazzard Trust

    Did you know that an investigation by UN Women UK (2022) found that 97% of women ages 18-24 had been sexually harassed, with a further 96% not reporting those situations because of the belief it would not change anything. 

    22% of girls aged 7-12 have experienced jokes of a sexual nature from boys. 

    Therefore, in the pursuit of creating a safer and more supportive community, the Hollie Gazzard Trust is gearing up to host the Active Bystander Conference at Hartpury University in Gloucester on 10th July 2024.

    This incredible event aims to bring together a group of up to 100 individuals from various walks of life to understand how to safely intervene in potentially harmful situations. 

    The conference promises a dynamic day of discussions led by prominent industry and academic experts, focusing on the empowerment that an Active Bystander programme can bring.

    The goal is to inspire a culture of intervention and support, equipping attendees with the tools needed to stand up against harassment, abuse, and violence.

    The event’s significance is underscored by its venue, the esteemed Hartpury University, known for its commitment to education and creating a sense of responsibility within its community. The Active Bystander Conference aligns seamlessly with the University’s values, making it an ideal host for this impactful gathering.

    To facilitate meaningful discussions, the conference is limited to 100 attendees, ensuring an intimate setting where participants can engage actively with the speakers and fellow attendees.

    The registration fee is set at a reasonable £50 per attendee, which includes lunch and refreshments, making it an opportunity for anyone passionate about creating positive change.

    The day kicks off with registration at 9 am, creating a welcoming atmosphere for participants to network and connect before the conference officially commences at 10 am.

    The timing of this allows attendees to settle in, enabling a sense of community and shared purpose right from the start.

    For those ready to embark on this journey towards empowerment, registering for the conference is a straightforward process.

    You can click the link here and if you have any specific dietary requirements, you can e mail to advise of this.   

    The Active Bystander Conference wouldn’t be possible without the generous support of its sponsors. Hartpury University takes pride in being the headline sponsor, further emphasising its dedication to creating a safer environment.

    Additionally, the conference is sponsored by Fraser Allen Estate Management and Elmrep, demonstrating the collective effort to champion this cause.

    As we anticipate the discussions, networking opportunities, and shared insights at the Active Bystander Conference, it is evident that this event has the potential to spark positive change.

    By equipping individuals with the knowledge and tools to intervene and support, we are collectively taking a step towards creating a society where everyone feels empowered to stand up against harassment and violence.

    Together, we can be the change we wish to see in the world.

  • How to deal with an abandoned vehicle at your development.

    How to deal with an abandoned vehicle at your development.

    Fraser Allen Estate Management often receives concerns from clients regarding abandoned vehicles,

    which are not only becoming an eye sore, but also a nuisance for car owners at properties where parking spaces may be limited. However, there are a couple of ways in which you can look into getting them removed.

    Firstly, go through the following checklist which local authorities use to ascertain whether a car is classed as abandoned:

    • Has the vehicle not moved in 3-4 weeks?
    • Does the vehicle have a missing number plate?
    • Does the vehicle have 2 or more flat tyres or wheels missing?
    • Are the windscreen or windows broken?
    • Have doors or the bonnet been left open?
    • Does the vehicle have visible internal damage or vandalism?
    • Is the car covered in mould or rust?
    • Are there litter and weeds under the vehicle?

    In our experience, if the answer to 4 or more of the above questions is yes, then the vehicle will tend to be classed as abandoned.

    If that is the case, then there are a number of ways in which you can go about dealing with the vehicle:

    1. Report the vehicle to a local authority

    You can report the abandoned car to a local authority using the Government online reporting page, as they have a duty to remove abandoned vehicles from land in the open air (including private land) and from roads (including private roads).

    The local authority will then need to decide whether the vehicle is abandoned. If they deem the vehicle abandoned, the local authority can either issue a fixed penalty notice or choose to prosecute. They can also dispose of the vehicle immediately if it is only fit to be destroyed, or it doesn’t have number plates.

    However, if that isn’t the case, they must try to find the owner and if they do so, they must then give the owner 7 days written notice to collect the vehicle before disposing of it.

    2. Utilise the procedure under the Torts Act 1977

    Once you have completed the checklist detailed previously and class the vehicle as abandoned, obtain a DVLA search of the registered keeper and write to the legal registered keeper asking them to remove the vehicle.

    If all efforts to get in contact with the owner fail, then there is a procedure under the Torts (Interference with Goods) Act 1977 to dispose of the vehicle.

    Firstly,

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    download a free Tort notice and place one on all four sides of the vehicle. If the vehicle remains abandoned for more than 28 days after serving the notice you can then pay a recovery company to remove the vehicle.

    However, if you do choose to remove the vehicle, you do so at your own risk, and it is therefore crucial that you document every step you take as proof of following the correct process.

    Additionally, please note that removed vehicles should be stored for a minimum of 28 days and any monetary value of the vehicle after costs if sold or scrapped should be returned to the registered keeper.

    Whichever route you choose to go down to remove the vehicle, please be aware that resident management companies, freeholders and managing agents are not allowed to move the vehicle themselves.

    This is because under the Protection of Freedoms Act 2012, only authorised bodies, such as local authority, recovery companies or police, can move a motor vehicle on private land.

    Choose your approach carefully and adhere to the correct procedures to address abandoned vehicle concerns effectively.

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